Terms of service

Welcome to HomeNest. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Acceptance of Terms

By accessing, browsing, or purchasing from HomeNest, you confirm that:

  • You have the legal capacity to enter into a binding agreement.
  • You agree to comply with these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Products & Services

HomeNest offers a range of home, kitchen, bathroom, cleaning, organization, lifestyle, and utility products designed to simplify everyday living.

We reserve the right to:

  • Modify or discontinue products without prior notice.
  • Limit quantities purchased per customer.
  • Refuse service or cancel orders at our discretion.

3. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
  • We reserve the right to change product prices without prior notice.
  • Orders will only be processed after successful payment confirmation or order verification (where applicable).

4. Order Acceptance

Submitting an order does not guarantee acceptance.

HomeNest reserves the right to:

  • Cancel any order due to pricing errors.
  • Decline suspicious or fraudulent transactions.
  • Refuse orders that violate our policies.
  • Cancel orders if products become unavailable.

If payment has already been received for a cancelled order, the applicable amount will be refunded.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete shipping information.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers requesting returns due to damaged, incorrect, or defective products must provide a clear and uninterrupted unboxing video for claim verification.

Failure to provide sufficient proof may result in rejection of the claim.

7. Product Information

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate.

However:

  • Minor variations in color may occur due to lighting or screen settings.
  • Packaging may differ slightly from displayed images due to supplier updates.
  • Specifications may change without prior notice while maintaining product functionality.

Such differences do not constitute defects.

8. Customer Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account credentials.
  • Use the website only for lawful purposes.
  • Avoid activities that interfere with the website's functionality or security.

9. Prohibited Activities

Users must not:

  • Use the website for fraudulent or illegal activities.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Copy, reproduce, or distribute website content without written permission.
  • Misrepresent their identity or payment information.

Violation of these Terms may result in suspension or termination of access.

10. Intellectual Property

All content available on HomeNest, including but not limited to:

  • Logos
  • Brand name
  • Product images
  • Website design
  • Graphics
  • Icons
  • Text
  • Product descriptions
  • Marketing materials

is the exclusive property of HomeNest and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

11. Limitation of Liability

To the maximum extent permitted by law, HomeNest shall not be liable for:

  • Indirect or consequential damages.
  • Delays caused by courier partners or unforeseen events.
  • Temporary website interruptions.
  • Losses arising from misuse of products.
  • Customer errors, including incorrect shipping details or improper product usage.

Our total liability shall not exceed the purchase price of the affected product.

12. Warranty Disclaimer

Unless expressly stated otherwise, products sold by HomeNest are provided "as is" without any additional warranties beyond those required by applicable law.

Customers are responsible for using products according to the provided instructions and intended purpose.

13. Privacy

Your use of HomeNest is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Services

Our website may use third-party payment gateways, shipping providers, analytics tools, or external services.

HomeNest is not responsible for the policies or practices of these third-party providers. Users are encouraged to review their respective terms and privacy policies.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [Your City, State].

16. Changes to These Terms

HomeNest reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this website. Continued use of the website after any modifications constitutes acceptance of the revised Terms.